NEW DELHI: The NCLAT rejected a petition and upheld a 2017 CCI order that dismissed a complaint of predatory pricing against messaging platform WhatsApp. The National Company Law Appellate Tribunal (NCLAT) said no doubt WhatsApp has a ‘dominant position’ but it has not ‘abused its dominant position’ based on inputs provided by the appellant, an NGO Fight for Transparency Society.
“We do not find any in conformity in the findings of Competition Commission of India (CCI) and hence, the ‘Appeal’ deserves to be dismissed and accordingly is dismissed,” said the NCLAT order dated August 2, 2022.
The Competition Commission of India (CCI) on June 1, 2017, rejected the complaint of the NGO alleging predatory pricing by WhatsApp, which was acquired by Facebook in 2014, by not charging any subscription fee from the users.
The complaint was rejected by the CCI, following which the NGO challenged the order before the NCLAT, requesting that the fair trade regulator’s order be set aside and direction be issued to launch an investigation in the matter.
The NCLAT observed that simply updation of terms and conditions and the users consenting or non-consenting does not amount to an abuse of dominant position in the relevant market where WhatsApp is operating as one of the service providers in the form of messaging App.
The two-member bench also observed that in the market multiple messaging providers are available.
“In the digital age it has become a common practice,” said NCLAT, which is an appellate authority over the orders passed by the CCI.